Delivery Information
At Almutlaq, we strive to achieve fast, safe and reliable shipping of products to customers. To achieve this, we do inspections, ensure quality packaging, partnered with most of the top courier and logistics partners and communicate shipping status to customer at each stage of shipment.
Once customer buys products online, they wants to know the status of its order from time to time. To address this issue, we provide updated status of shipment at its each stage from order is placed to processes to ready to ship to dispatch to deliver. In case of any queries, you can contact us at our Helpline email: sales@almutlaqgroup.com You can also track your orders through store
NOTE: Delivery time mentioned on product or website is estimated. Actual delivery time is based on availability of product, address where product is to be delivered and courier companies rules
As per the courier partners, delivery fees will vary depending upon the weight and destination of the products to be delivered.
DELIVERY / SHIPPING POLICY: The purchased items are delivered to the address mentioned during the order process, within the Estimated Delivery time frame as indicated on the order validation page. The typical Delivery time frame for a delivery is as follows:
Orders shipped to locations within UAE will be delivered within 5 days upon acceptance of order. The Delivery charges are Dhs 25 upto a 5 KG shipment and thereafter fixed on per Item basis as mentioned in Order confirmation page.
For Locations outside UAE, orders will be shipped within 7-10 working days upon acceptance of the order. The Prices are Dhs. 250 up to a 10kg.
www.almutlaqstore.com will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.
Local pick up address
Dubai, UAE Al Mutlaq General Trading LLC Office #905 Po Box No: 93892 3d Street Ab Plaza Building Email: sales@almutlaqgroup.com
Riyadh, Saudi Arabia
Al Mutlaq General Trading LLC PO Box No: 2810 Riyadh-12854 Email: sales@almutlaqgroup.com
AL MUTLAQ IS NOT RESPONSIBLE FOR ANY SHIPMENT RETURNS DUE TO WRONG ADDRESS OR SHIPMENT RECEIVING ISSUES